Most modern PCs will run our interface successfully, but in order to achieve the best performance we recommend that you have at least 1.8Ghz Pentium IV(or equivalent) processor with 512MB of RAM. Other programs installed and running could affect the performance of the website.
We support PC platforms Windows 2000, XP and Vista. We also support Apple Mac platforms.
The Tradefair Spreads trading platform is available via HTML (the Internet) and therefore you do not need to download any additional software onto your computer. As a general rule, we design our systems to work with most browsers on any system with any ISP (Internet Service Provider) broadband connection.
The site requires Flash 9 or later. If you are unsure that you have Flash, or wish to check you have the latest version, you can download the latest version here: http://www.macromedia.com/
If you wish to see our charts on the trading platform, you will need Java. You can download the latest version of here: http://www.java.com/
You can access the Tradefair Spreads website using the latest versions of main browser, including Internet Explorer, Firefox and Safari.
However, if you attempt to access our site using an AOL browser, it is possible that you may experience problems logging into our site. We would recommend that you use one of the following browser connections, which are available free of charge.
Click below to download the latest versions of these browsers for free:
You will get the best results from our site if you set your screen resolution to a minimum of 1024 x 768 pixels.
Our site is fully compatible with the Apple Mac. However, if you do experience problems with our website, we recommend upgrading to the latest version of Internet Explorer for Mac. Please be aware that, although Microsoft may continue to provide security and performance updates to the Internet Explorer for Mac, no major new releases are planned. If you find that Internet Explorer for Mac does not work properly, please try using Apple's new Safari Browser.
Please follow the instructions below to allow your browser to accept Session Cookies.
Internet Explorer 7 Select 'Internet Options' from the 'Tools' menu and then select the 'Privacy' tab. Finally, choose 'Accept'/'Prompt' for 'First-party Cookies' and tick the 'Always allow session cookies' box.
Internet Explorer 8 Select 'Internet Options' from the 'Tools' menu and then select the 'Privacy' tab. Finally, move the slider to the 'Medium'/'Low'/'Accept All Cookies' level.
Firefox Select 'Options' from the 'Tools' menu and then select 'Privacy'. Finally, expand the 'Cookies' heading and tick the box for 'Allow Cookies'.
Safari Select the Tools button on the top-right hand corner of the browser, then select 'Preferences'. Finally, select the 'Security' button, and then from the 'Accept cookies' section, choose 'Always'/'Only from sites I visit'.
Note: To find out which version of Internet Explorer you are using, click 'Help' and then 'About Internet Explorer' on your browser menu.
Although we have taken care to design the site to be compatible with the most popular firewall vendors, it is quite possible that specific firewall settings or configuration could limit your experience of the Tradefair Spreads website. If you are using a firewall and are not sure whether it is the cause of your problem, please email us with details of the type of firewall that you have. As a simple test, you could shut down your firewall for a few seconds while you reload the Tradefair Spreads site.
If you are still experiencing trouble, it is most likely that your firewall is not the root cause. If the problem is no longer evident, your firewall is most likely blocking/changing certain content. In this case, it would be a good idea to contact your firewall vendor for support.